Explore proposed plans and workload costs while Core is in private preview. Confirm access and commercial terms with the team. Your model usage stays on your provider’s bill.
A scoped agreement for hosting, capacity, retention, support and procurement.
Bring your own model provider. Model tokens cost no Core credits.Compare every limit
THREE WORKED MONTHLY EXAMPLES
From a product feature to a monthly bill.
Illustrative workloads using the proposed price list and your annual billing selection. Each separates the subscription, additional platform consumption and model-provider charges. These examples use capabilities implemented for private preview; prices and performance are planning assumptions.
EXAMPLE 01
Check 1,000 submissions
1,000 submissions each month, checked against a small knowledge collection. One run and two event deliveries per submission.
1,000 runs × 30 active seconds ÷ 3,600 = 8.33 active run-hours.
Launch: up to 10 concurrent runs. Stored documents exceed Sandbox’s 100 MB allowance.
01 Launch subscription75 credits included
$99.00
02 Additional platform usage$0.00 extra credits + $0.61 storage & transfer
$0.61
Core monthly subtotal$99.61
03 Paid to your model providerSeparate estimated monthly charge$5.75
Subscription shown as a monthly equivalent; $1,188.00 paid annually. Additional platform usage billed monthly. USD, before tax.
Platform calculation
Run time8.33 active run-hour × 0.35 credits
2.92 credits
Knowledge indexing0.05 GB of source text × 5.5 credits
Storage is the monthly average retained; indexing is new or changed source text during the month. Delivery counts include any retries.
Model-provider calculation
Per run, across all model calls: 2,500 input tokens and 500 output tokens.
Monthly input2.5M tokens × $1.00 / M
$2.50
Monthly output0.5M tokens × $4.00 / M
$2.00
Monthly embeddings12.5M tokens × $0.10 / M
$1.25
Embedding volume assumes 250 million tokens per GB of indexed source text. Actual token counts depend on your content and tokenizer. Model tokens do not consume Core credits.
500 documents each month. Each workflow drafts, waits four hours for a reviewer, then makes one revision. The 180 active seconds cover drafting and revision; review waiting time is excluded.
500 runs × 180 active seconds ÷ 3,600 = 25 active run-hours.
Launch: assume no more than 10 concurrent runs, with 20 GB of retained files and four event deliveries per workflow.
01 Launch subscription75 credits included
$99.00
02 Additional platform usage$0.00 extra credits + $2.95 storage & transfer
$2.95
Core monthly subtotal$101.95
03 Paid to your model providerSeparate estimated monthly charge$37.00
Subscription shown as a monthly equivalent; $1,188.00 paid annually. Additional platform usage billed monthly. USD, before tax.
Platform calculation
Run time25 active run-hour × 0.35 credits
8.75 credits
Knowledge indexing1 GB of source text × 5.5 credits
Storage is the monthly average retained; indexing is new or changed source text during the month. Delivery counts include any retries.
Model-provider calculation
Per run, across all model calls: 12,000 input tokens and 3,000 output tokens.
Monthly input6M tokens × $1.00 / M
$6.00
Monthly output1.5M tokens × $4.00 / M
$6.00
Monthly embeddings250M tokens × $0.10 / M
$25.00
Embedding volume assumes 250 million tokens per GB of indexed source text. Actual token counts depend on your content and tokenizer. Model tokens do not consume Core credits.
25 customer organizations × 2,000 tasks each month = 50,000 runs. A shared project embeds the feature in your SaaS, with two event deliveries per task.
50,000 runs × 90 active seconds ÷ 3,600 = 1,250 active run-hours.
Growth: assume up to 50 concurrent runs. Your application supplies business-data storage and authorization. Lower concurrency may allow a cheaper plan.
01 Growth subscription450 credits included
$499.00
02 Additional platform usage$8.10 extra credits + $18.50 storage & transfer
$26.60
Core monthly subtotal$525.60
03 Paid to your model providerSeparate estimated monthly charge$575.00
Subscription shown as a monthly equivalent; $5,988.00 paid annually. Additional platform usage billed monthly. USD, before tax.
Platform calculation
Run time1,250 active run-hour × 0.35 credits
437.5 credits
Knowledge indexing3 GB of source text × 5.5 credits
Storage is the monthly average retained; indexing is new or changed source text during the month. Delivery counts include any retries.
Model-provider calculation
Per run, across all model calls: 6,000 input tokens and 1,000 output tokens.
Monthly input300M tokens × $1.00 / M
$300.00
Monthly output50M tokens × $4.00 / M
$200.00
Monthly embeddings750M tokens × $0.10 / M
$75.00
Embedding volume assumes 250 million tokens per GB of indexed source text. Actual token counts depend on your content and tokenizer. Model tokens do not consume Core credits.
Enter what you expect to use. Start with current private-preview capabilities, or include planned capabilities to explore a future workload. Plan fees follow the billing chosen above: now annual.
Current capabilities only: planned meters are hidden and excluded from the total. Current means implemented for private preview; access is by request.
Estimated Core monthly total$102.65/month
Launch · Billed annually · Current capabilities only
Credits a month76.5
Plus $2.15 of storage and transfer on paid plans.
Lowest cost for this usage and concurrency: Launch at $102.65 a month, billed annually, including 1.5 extra credits.
SandboxOver 2 concurrent runs
Launch$102.65
Growth$501.15
Scale$1,501.15
EnterprisePriced per contract
Prices in US dollars, before tax, including storage and transfer. Usage and concurrent runs are included in this calculation; check project, retention and other plan limits too. Your AI provider's charges are separate.
CREDITS
You pay for what runs. With room to grow.
Your plan includes monthly credits for compute. Add more at your plan’s rate, with storage and transfer billed separately. Model tokens go directly to your provider.
Model tokens cost no credits
You connect your own AI provider and it bills you directly. We show token use as an estimate and never mark it up.
A spend cap you choose
Set a monthly cap with alerts. At the cap, new work waits for you. Work already running finishes.
Prepay or pay as you go
Extra credits are billed monthly within your cap. Scale and Enterprise can prepay credits at their rate, usable for 12 months.
Explore credit, storage, and transfer rates
Usage is counted from each operation’s record, so a recovered step never counts twice. Storage and data sent out use flat rates.
What uses credits
Unit
Credits
Run timeTime a run is working: thinking, calling tools, writing. Waiting for a person, an outside signal or a timer costs nothing.
active run-hour
0.35
Sandbox compute, smallPlannedCode that store items such as the Node interpreter run for your agents, billed by the second for its size.
hour (1 vCPU, 2 GB)
0.18
Sandbox compute, mediumPlannedThe same, at twice the size.
hour (2 vCPU, 4 GB)
0.36
Sandbox compute, largePlannedThe same, at four times the size.
hour (4 vCPU, 8 GB)
0.72
Knowledge indexingReading, splitting and indexing documents into a collection. Embeddings run on your own provider.
GB of source text
5.5
Event deliveriesSigned webhooks and SQS messages about runs, including retries we send for you.
10,000 deliveries
0.5
Channel messagesPlannedMessages in and out through Slack, Teams, Discord and WhatsApp installations.
1,000 messages
1
Model tokensPaid to your provider. Shown as an estimate.
token
0
Storage and transfer, at a flat rate
Unit
Price
File storageWorkspace files, delivered results and the source documents of knowledge collections, with their versions.
GB-month
$0.08
Knowledge index storageThe searchable index of a knowledge collection: its passages and their embeddings, with backups.
GB-month
$0.60
Database storagePlannedShared databases that agents keep across runs, with point-in-time backups, per database or per audience partition.
GB-month
$0.50
Data transfer outResults, files and streamed answers sent out of the platform to your servers and your users' pages.
GB
$0.15
COMPARE
The details. All in one place.
Compare every limit by plan. Limits are checked when work starts, never in the middle of a run.
Scroll the table to compare all plans on smaller screens.
Limit
SandboxFree
Launch$99/mo
Growth$499/mo
Scale$1,499/mo
EnterpriseCustom
Usage
Credits included each month
10
75
450
1,500
Contracted
Extra credits
Not available
$1.00 each
$0.90 each
$0.75 each
Contracted rate
Runs at a time
2
10
50
250
Custom
Longest runOn paid plans, you set your own limits per agent or workflow.
10 minutes
No limit
No limit
No limit
No limit
API requests per minute
60
600
3,000
10,000
Custom
Stored data
100 MB
Flat rate, no cap
Flat rate, no cap
Flat rate, no cap
Custom
Data transfer out
1 GB a month
Flat rate, no cap
Flat rate, no cap
Flat rate, no cap
Custom
Workspace
Projects
1
3
10
50
Custom
Environments per project
Development only
2
5
Unlimited
Unlimited
Members
3
5
25
100
Custom
Knowledge collectionsTheir size is billed too, as indexing credits and index storage.
2
5
8
20
Contracted
Retention
Run history, events and logsCounted from when a run finishes. A run still in progress or waiting is kept.
7 days
30 days
90 days
1 year
Custom
Run files and delivered resultsDownload them, or save them to a shared workspace, to keep them longer.
7 days
30 days
90 days
1 year
Custom
Audit history
30 days
90 days
1 year
3 years
Custom
Recovery after you delete something
—
7 days
14 days
30 days
Custom
Knowledge, shared workspaces and databasesBilled as storage at the flat rate. Sandbox keeps up to 100 MB.
Until you delete them
Until you delete them
Until you delete them
Until you delete them
Until you delete them
Embedding and integration
Websites that embed your agents
localhost only
2
10
Unlimited
Unlimited
Embedded users
10 test users
Unlimited
Unlimited
Unlimited
Unlimited
Webhooks and SQS destinations
2
10
50
Unlimited
Unlimited
Shared databases (planned)
—
3
20
100
Custom
Channel installations (planned)
—
1
5
25
Custom
Usage by audience, for rebilling
—
Yes
Yes
Yes
Yes
Controls and support
Roles, approvals and audit history
Yes
Yes
Yes
Yes
Yes
Monthly spend cap with alerts
—
Yes
Yes
Yes
Yes
Audit export
—
—
Yes
Yes
Yes
Single sign-on and SCIM
—
—
—
Yes
Yes
Dedicated hosting and region choice
—
—
—
—
Yes
Support
Docs
Email, 2 business days
Priority, 1 business day
Named contact, agreed response times
Contracted
QUESTIONS
Pricing questions
Plan fees, credit billing, and commercial limits below describe the proposed commercial model. Confirm terms before purchase.
How do I get access?
Access is arranged by invitation. Public signup and public npm packages are not available yet. Contact the team to confirm an environment, API credentials, package access, and the capabilities you can evaluate. Request preview access →
What's the difference between annual and monthly?
Annual is a 12-month commitment with the plan fee billed up front, and costs 17% less. Monthly can stop at the end of any month. Either way, extra credits, storage and data out are billed each month at the same rates, and the included credits renew monthly. You can move from monthly to annual at any time. Enterprise is billed annually.
Does a run waiting for an approval use credits?
No. A run waiting for a person, an outside signal or a timer holds no worker, so it uses no run time. Its stored files still count as storage.
What happens when I reach a limit?
New work is refused when it starts, with a message that says which limit. Work already running finishes. On Sandbox, work pauses until next month once the 10 credits are used. On paid plans, extra credits are billed until your spend cap.
What happens when data passes its retention?
Runs, their events and their files are deleted once they're older than your plan keeps them, counted from when each run finished. Knowledge collections, shared workspaces and databases stay until you delete them. Moving to a bigger plan keeps what's still there for longer. Moving to a smaller one applies its shorter retention from then on.
Why isn't storage paid in credits?
Credits pay for compute, which is where the platform does work for you. Storage and data sent out are billed at a flat rate close to what they cost, so keeping knowledge, files and databases with us stays cheap as they grow. Sandbox includes 100 MB of storage and 1 GB a month of data out.
Do unused credits carry over?
Credits included in a plan are for that month. Prepaid credits on Scale and Enterprise last 12 months from purchase.
Can I charge my own customers for their usage?
Current reports show estimated AI usage by audience. Platform credit accounting and invoicing are planned. Your application remains responsible for choosing its prices and billing its own customers.
Which AI models can I use?
Any provider your environment connects, with your own key. Agents can fall back between models. Token use is shown as an estimate, and the provider's bill is the real one.
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